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FAQ

KULORI

What is KULORI?

KULORI is a Malta-based online store offering carefully curated home décor, lighting and furniture, chosen to bring colour, character and individuality to your space.

Alongside our collection, we partner with two distinctive brands: LEDMansion, specialising in illuminated wall art made in Italy, and Juliani Collection MO, creating handcrafted, hand-painted limited-edition sculptures in Portugal.

Why choose KULORI?

We curate décor beyond the ordinary. Think bold colours, unexpected details and statement pieces that give your space personality. From dopamine décor to limited-edition art, our collection is chosen to bring joy to your surroundings and help you create a home that feels like you.

Does KULORI sell limited-edition art?

Yes. Discover handcrafted sculptures by Juliani Collection MO and illuminated wall art by LEDMansion, with signed and numbered pieces accompanied by a Certificate of Authenticity.

Can you help me choose a piece for my home?

Of course. Send us a photo of your space, its measurements and the pieces you’re considering via email or WhatsApp. We’ll help you explore what could work beautifully in your home.

LED Mansion

Is LED Mansion wall art handmade?

Yes. LED Mansion wall art combines digital design and high-quality printing with hand-cutting, assembly and LED installation. Each piece is carefully inspected, signed and numbered, and includes a Certificate of Authenticity. Selected designs are also available with a handmade Italian wooden frame.

Made in Italy.

How long will my LED Mansion artwork take to arrive?

STANDARD ORDERS (Up to Size L)
Estimated Total Delivery Time (Including Production): 7-10 days

COMPLEX & CUSTOMISED ORDERS
Estimated Total Delivery Time (Including Production): 7-14 days

Please Note: All delivery estimates include production and shipping times. Delivery times are approximate and may vary depending on order complexity.

 

How is the authenticity of my LED Mansion artwork guaranteed?

Each LED Mansion artwork is accompanied by a Certificate of Authenticity (COA), confirming the details, originality and authenticity of your piece.

Every limited edition artwork is signed and individually numbered, ensuring its unique identification within the collection. Each piece is carefully produced, assembled, and inspected to maintain the highest standards of craftsmanship and quality.

Can I create a custom LED artwork using my own photo or business logo?

Yes. Through KULORI × LED Mansion, your personal memories, creative ideas, or business identity can be transformed into a unique illuminated artwork.

From wedding photos and special moments to brand logos and commercial concepts, each piece is carefully developed and finished with LED Lights to create a personalised statement artwork designed for your space.

Contact KULORI and bring your vision to light.

What is the expected lifespan of the LED lights in the artwork?

The LEDs used in our artwork are of the highest quality and are designed to last for up to 50,000 hours of usage. This ensures that you can enjoy the vibrant, dynamic lighting of your art piece for many years. 

How do I install my LED Wall Art?

Installation is straightforward and user-friendly. Each piece comes with a detailed instruction manual. Generally, you'll need to secure the art to your wall using the hanging hole provided. For the LED functionality, simply connect the power adapter to your nearest outlet, and you're set to illuminate your space.

Juliani Collection Mo

Are all of Juliani Collection MO sculptures handmade?

Yes. Each sculpture is handmade from scratch, from the initial sculpting process to the final hand-painted artistic details. Every piece is individually crafted and signed, making each sculpture truly unique.

What are the sculptures made of?

Each sculpture is handcrafted from scratch using a refined blend of fibreglass and stone powder, then individually hand-painted by skilled artists for a distinctive finish.

How long will my sculpture take to arrive?

Delivery times depend on the availability and size of the sculpture.

In-stock items: Items available immediately are dispatched as soon as possible. Once dispatched, delivery typically takes approximately 7–12 days.

Estimated total delivery time (Inc. Production Time)

  • 1–2 weeks

Made-to-order items: Made-to-order sculptures require approximately 3–4 weeks of production before dispatch.

Estimated total delivery time (Inc. Production Time)

  • 4–6 weeks

Large & XL sizes: Due to their size and handcrafted production process, larger sculptures may require approximately 8–10 weeks of production before dispatch.

Estimated total delivery time (Inc. Production Time)

  • 12–14 weeks


Please note that production times may vary slightly due to the handcrafted nature of each sculpture.

What's the difference between limited and special editions?

Limited Editions
Defined by limited availability and exceptional craftsmanship, each piece is carefully sculpted and finished by skilled artisans.

Special Editions
Created with the same foundation, yet elevated through more exclusive, highly detailed hand-painted finishes- Making each piece truly one of a kind.

How is the authenticity of my sculpture guaranteed?

Each Limited Edition sculpture is signed by the artist on the sculpture itself and on the Certificate of Authenticity (COA), and is individually numbered to verify its place within the collection.

How many pieces are available in each edition?

Each Juliani sculpture is released in a strictly limited quantity to preserve its exclusivity and collectible nature.

  • XXS, XS, S & M sizes: Limited to 200 pieces worldwide.
  • L size: Limited to 100 pieces worldwide.
Can I create a sculpture based on my personal style or business identity?

Yes! Through a collaboration between KULORI and Juliani Collection MO, custom sculptures can be created to reflect your personal vision, interior style, or business identity.

Whether you are looking for a unique piece for your home, a personalised artwork representing your brand, or a statement sculpture for an office, hotel, showroom, or commercial space, we can transform your ideas into a handcrafted creation.

From personal concepts and meaningful details to brand elements or visual identity, each sculpture is carefully sculpted and individually hand-painted to create a distinctive piece made exclusively for you.

Contact KULORI and let’s create together.

Shipping, Returns & Exchanges

Do you ship internationally?

Yes we do! To request an international shipping quotation:

  1. Proceed to checkout and select International Shipping.
  2. Complete the required details and submit the form. No payment will be taken at this stage.
  3. We will provide a personalised shipping quotation within 1–2 business days for your review and approval.

Shipping costs are calculated based on the product's dimensions, weight, delivery destination and any special handling requirements.

Once the shipping charges have been agreed upon, we will issue a full invoice covering your order and delivery costs.

Payment is only required after you have reviewed and approved the final quotation.

How are international shipping costs calculated?

We’ll send you several shipping quotes from providers such as DHL, FedEx and local couriers, so you can choose the best option for your budget and delivery needs.

Do you deliver across Malta & Gozo?

Yes! KULORI offers free doorstep delivery across Malta and Gozo on eligible orders.

For larger or heavier items, including furniture, chairs, floor lamps, oversized sculptures, mirrors and other bulky or fragile products, additional delivery or specialised transport charges may apply.

Any applicable additional delivery charges will be communicated for your approval before the delivery arrangement is confirmed.

Where necessary, our team will contact you to coordinate delivery and any special handling requirements.

Are returns free?

Depends on the country! KULORI offers free returns within Malta for eligible items, subject to our Returns & Refunds Policy.

For orders delivered to Gozo or international destinations, return shipping and collection costs are the responsibility of the customer and are not covered by KULORI.

All returns are subject to our Returns & Refunds Policy, including eligibility requirements, return conditions and applicable timeframes.

Do you offer exchanges?

KULORI does not currently offer direct exchanges.

If you wish to exchange an item for a different product, size or colour, you may request a return for an eligible item in accordance with our Returns & Refunds Policy and place a new order.

All returns are subject to our return eligibility requirements and applicable conditions.

This does not affect your statutory consumer rights, including rights relating to faulty or non-conforming products.

What should I do if my item arrives damaged?

Please contact us as soon as possible via email or WhatsApp, quoting your order number and including clear photos of the damaged item and its packaging. Keep all original packaging while we review the issue. We’ll assess the damage and arrange a suitable solution.

Orders & Payments

How do I place an order?

Choose your items, add them to your cart and proceed to checkout. Enter your contact and delivery details, then follow the instructions to complete your order. For international shipping, submit your request at checkout and we’ll send you shipping quotes before payment.

How can I check the status of my order?

We’ll keep you updated throughout your order’s journey, from preparation to dispatch and delivery. If you need further information, contact us via email or WhatsApp with your order number.

Which payment methods do you accept?

We accept Visa, Mastercard, PayPal, Revolut and bank transfers.

For international orders, no payment is taken when you submit your request at checkout. Once you approve a shipping quote, we’ll send you an invoice for the full amount, including delivery.

Get in touch

Have questions about your order, or a general enquiry?